Services / IT Support London
London-Based · Senior Engineers

Senior Engineers on Call. Not a Ticket Number.

Named senior engineer per client. 48-hour SLA. On-site in London when you need us. The person who picks up knows your stack — because they documented it during onboarding.

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On-site London visits included

When remote isn’t enough, we come to you. Same-day on-site for critical issues within the M25.

No escalation chains

You speak to the engineer who can solve it. Not tier-1 triage who then escalates to someone else.

What You Get

Cloud Infrastructure

AWS, GCP, Azure — incidents, configuration issues, performance problems, cost spikes.

SaaS & Productivity Tools

Google Workspace, Microsoft 365, Slack, Notion — access issues, provisioning, SSO setup.

Device Management

MDM setup, device provisioning, remote wipe, endpoint security policy management.

Security Incidents

Suspected breaches, phishing, malware, access anomalies — triaged and responded to immediately.

Onboarding & Offboarding

New employee tech setup and leavers fully deprovisioned — access revoked, devices recovered.

Monthly Reporting

Ticket summary, trend analysis, asset inventory, and proactive recommendations every month.

Done With Generic IT Support?

Book a 20-minute call. We’ll tell you honestly whether we’re the right fit for your team.

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